Worth knowing
1. Check your internet connection - This may seem obvious, but it’s worth checking that your internet connection is working and that you have a strong signal. If you’re using a public Wi-Fi network, try disconnecting and reconnecting to see if that helps.
2. Check your VPN settings - Make sure that the VPN server address is entered correctly and that any required login details are correct. also check that the ‘encryption’ setting is turned on (this will vary depending on which VPN service you’re using).
3. Restart your computer or device - Sometimes all you need to do is restart your device for the VPN connection to start working again.
4 Try another VPN server - If your current server isn’t working, it could be worth trying another one from the list of available servers (again, this will depend on which service you’re using).
5 . Contact customer support - If none of the above solutions work, then it’s time to reach out to customer support for help. They should be able to diagnose and fix the problem quickly.
Worth knowing
Worth knowing
Check your network settings- one reason your VPN might not be connecting to the server could be due to a misconfiguration in your network settings. Try double checking that everything is inputted correctly.
Change your server- another potential solution could be to simply change the server that you’re trying to connect to.
Make sure the right ports are opened- in order for your VPN to connect to the server, certain ports need to be open. If they’re not, that could be the reason why your software isn’t connecting.
Disable the firewall- if you have a firewall enabled, try temporarily disabling it to see if that solves the issue.
Reinstall your VPN software- if none of the above methods are working, you might need to uninstall and reinstall your VPN software.
If you’ve tried all of the above and you’re still having issues, it might be time to contact your VPN provider for assistance.
Thank your for reading!